Shipping & Delivery

At EKbrick, we strive to provide you with clear and transparent shipping policies to ensure a smooth shopping experience.

What's the shipping fees policy?

  • Minifigures: Shipping fees apply to minifigures. The minimum shipping fee is $3, and it is calculated based on the total weight of your order. You can view the shipping cost during the checkout process on the product selection page.

  • MOCs: We're pleased to offer free shipping on all MOCs.

What's the expected shipping duration for my order?

The order processing typically requires 2-5 business days.
 

What types of delivery methods do we provide?

4PXExpress airline
It takes about 7-15 business days deliver to arrivable country.
FedEx airline
It takes about 5-7 business days deliver to arrivable country if the weight of a order more than 3kg.
 

What's the policy regarding VAT?

Please be aware that customs duties for all EKbrick products are not included in our prices.

What do I do if my package hasn't arrived after an extended period, and there haven't been any recent updates on the shipping status?

Please get in touch with our customer service to check on the shipment's progress. If the package is lost, we will make arrangements for a replacement. You can visit our contact-us page for assistance.

Incorrect or Missing Pieces

Our store carries a vast array of parts, which can pose challenges in distribution and storage. If you encounter any discrepancies, don't hesitate to reach out to us directly, and we'll find a solution for you. Visit our contact-us page for assistance.